Our core programmes

These core programmes fulfil the training requirements for the Patient Safety Incident Response Framework in England

A systems approach to investigating and learning from patient safety incidents

To enquire about any of these courses, please email education@hssib.org.uk

This CIEHF accredited course is aimed at those who lead investigations and other learning responses and those in Patient Safety Incident Response Framework (PSIRF) oversight roles. The course includes:

An introduction to complex systems, systems thinking and human factors

Investigation practice such as interviewing, capturing work as done, use of a systems framework (SEIPS), data synthesis, and report writing

Developing effective safety actions and recommendations

Engaging and involving those affected by patient safety incidents

This is an on demand, online, learning course with bitesize modules for you to learn at your own pace. The course takes 20 hours, on average, to complete and you are awarded 20 CPD points.

Have you completed our Systems Approach course?

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Involving those affected by patient safety incidents in the learning process

This one-day live course is aimed at those who have a lead role in engaging and involving those affected by patient safety incidents.The course meets the minimum training requirement of this specific element of the Patient Safety Incident Response Framework (PSIRF) and is aligned to NHS England’s guidance on ‘Involving those affected by patient safety incidents in the learning process’. The day is split into three modules:

Creating the right foundations – this module will explain the organisational conditions that need to exist for meaningful involvement to flourish.

Before and initial contact – this module will discuss the importance of first contact and explore what makes communication effective, and the options that exist when engagement breaks down.

Continued and closing contact – this module will consider the challenges of ongoing contacts and discuss how best to manage the sharing of learning responses. It will also include an appreciation of the health and wellbeing of engagement leads.

This highly interactive course will involve presentations, group activities and discussions. Please be aware that to reach the PSIRF minimum training requirement you need to attend the whole day. and are awarded 7 CPD points.

Patient Safety Incident Response Framework Oversight

This course covers the mindset and the culture underpinning effective oversight, as well as the theory and practice of measurement and monitoring of patient safety. Learners will also have an opportunity to explore thematic analysis as a method for organisational learning across organisational boundaries. This course is delivered in a single day and you are awarded 7 CPD points.